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bennett125 Author

Level 1

6 points

new iPhone 12 stuck on reconnecting

My new iPhone is proving difficult to start. I'm trying to transfer from an iphone 7 and now the new phone is stuck on a black screen saying its "Reconnecting"

iPhone 12

Posted on May 28, 2021 10:35 PM

Top-ranking reply

Chris_D13

Community Specialist

Posted on May 29, 2021 6:13 PM

Hello bennett125,

We are here to help go over this with the new iPhone 12. Congratulations on the new iPhone.

Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch

Try restarting both devices and following the steps we've shared above.

If you keep getting stuck make sure to Contact Apple Support

We hope this helps.

Cheers.

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new iPhone 12 stuck on reconnecting

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