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Microsoft Word Documents Strangely Formating

Why are my Word docs suddenly formatted wrong and I can't fix them? The vertical ruler is missing and text is pushed to the top of the page even being cut off at the top. Should I uninstall and reinstall? If so, how?

MacBook Pro 13″, macOS 11.2

Posted on May 28, 2021 11:46 PM

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Question marked as Top-ranking reply

Posted on May 29, 2021 1:55 PM

Try going to the menu: View > Print Layout

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4 replies

May 29, 2021 9:42 AM in response to donna727

Try this possible quick fix:


Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and see if the problem persists. Reboot normally and check again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


Microsoft Word Documents Strangely Formating

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