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my Iphone 11pro is frozen with the apple logo

My Iphone 11pro is frozen with the apple logo.

I have tried switching off by using the volume up key n pressing n releasing n same for the volume down key. Then i press the side button.


it still does not restart.

iPhone 11 Pro Max, iOS 14

Posted on May 29, 2021 3:59 PM

Reply
Question marked as Best reply

Posted on May 29, 2021 4:01 PM

Try again, but First take off any case. Then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo disappears and reappears, release the side button.

1 reply
Question marked as Best reply

May 29, 2021 4:01 PM in response to chinwe sheila

Try again, but First take off any case. Then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo disappears and reappears, release the side button.

my Iphone 11pro is frozen with the apple logo

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