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I cannot access banking websites with Safari on Macbook book ok with Chrome

My Macbook will not access banking websites using Safari. Ive tried updating, emptying caches etc. On the same machine I can access these sites using Chrome. Any ideas?

Posted on May 29, 2021 6:37 PM

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Question marked as Top-ranking reply

Posted on May 29, 2021 7:03 PM

Since you posted in the High Sierra forum it may mean that Safari is too far out of date to work with your banking websites. Apple hasn't updated Safari on High Sierra for at least six months now. You will need to use a third party web browser more and more often.


If your Mac is from 2012+, then you should be able to run a newer version of macOS. Here is a chart showing the compatible versions of macOS by Mac model:

https://eshop.macsales.com/guides/Mac_OS_X_Compatibility


If you find your Mac is able to run a newer version of macOS, then you can download the macOS installers from the links within this Apple article which also includes instructions for creating an optional macOS USB installer:

https://support.apple.com/en-us/HT201372


If your macOS can be upgraded, then make sure to have a good backup before attempting to upgrade macOS.

3 replies
Question marked as Top-ranking reply

May 29, 2021 7:03 PM in response to bruce1086

Since you posted in the High Sierra forum it may mean that Safari is too far out of date to work with your banking websites. Apple hasn't updated Safari on High Sierra for at least six months now. You will need to use a third party web browser more and more often.


If your Mac is from 2012+, then you should be able to run a newer version of macOS. Here is a chart showing the compatible versions of macOS by Mac model:

https://eshop.macsales.com/guides/Mac_OS_X_Compatibility


If you find your Mac is able to run a newer version of macOS, then you can download the macOS installers from the links within this Apple article which also includes instructions for creating an optional macOS USB installer:

https://support.apple.com/en-us/HT201372


If your macOS can be upgraded, then make sure to have a good backup before attempting to upgrade macOS.

May 30, 2021 9:51 AM in response to bruce1086

Go on the Apple certificate page:

https://www.apple.com/certificateauthority/


Download the Apple Intermediate Certificates

Apple IST CA 2 - G1 Certificate (direct download)


Double click the downloaded certificate to install it in Keychain Access.

You should see it now, in login certificates.

https://discussions.apple.com/thread/251211674?answerId=253087027022&page=1

I cannot access banking websites with Safari on Macbook book ok with Chrome

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