Re-subscription
I have removed the payment method from the App store, and my re-subscription in CANVA app was processed without asking for payment details.How can that happen?
iPad Air, iPadOS 14
User profile for user:
chuck_3rd
User level:
Community Specialist
Hey there, and welcome to Apple Support Communities, MissGK!
From our understanding, you are have issues with your subscriptions charging you after you removed payment method. We can certainly understand your concern and can help provide some insight.
We recommend checking out this link on how to cancel your subscriptions and let us know if that helps: How to cancel a subscription from Apple - Apple Support
We also recommend checking out this link on how to request a refund for your purchases: Request a refund for apps or content that you bought from Apple - Apple Support
Kindest regards!