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Forgot my Mac HD - Data drive password

Every time I turn on my MacBook I am getting a notification to enter the password for my Macintosh HD - Data drive. It doesn't seem to be accepting my normal login password and I have no idea what it could be. Anyone else experienced this?

MacBook Air 13″, macOS 10.13

Posted on May 30, 2021 12:00 AM

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Question marked as Top-ranking reply

Posted on May 30, 2021 6:20 PM

Good afternoon Ingridamelia,


Welcome to the Apple Support Communities!


It sounds like you are being prompted for a password to access your data on your MacBook Air.

When did you start receiving these prompts? Have you recently updated the macOS on your computer?


Please be sure to have a Time Machine backup in place before troubleshooting issues with data. You may need to erase and reinstall the macOS, but before that, try resetting your user admin password, and repairing the internal hard drive with Disk Utility.


Back up your Mac with Time Machine


Reset your Mac login password - macOS User Guide


How to repair a Mac disk with Disk Utility


If the issue persists, please reply to this thread and we'll do our best to help you!


Take care.

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Question marked as Top-ranking reply

May 30, 2021 6:20 PM in response to Ingridamelia

Good afternoon Ingridamelia,


Welcome to the Apple Support Communities!


It sounds like you are being prompted for a password to access your data on your MacBook Air.

When did you start receiving these prompts? Have you recently updated the macOS on your computer?


Please be sure to have a Time Machine backup in place before troubleshooting issues with data. You may need to erase and reinstall the macOS, but before that, try resetting your user admin password, and repairing the internal hard drive with Disk Utility.


Back up your Mac with Time Machine


Reset your Mac login password - macOS User Guide


How to repair a Mac disk with Disk Utility


If the issue persists, please reply to this thread and we'll do our best to help you!


Take care.

Reply

Forgot my Mac HD - Data drive password

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