Help. How do I get out of an app. My screen is frozen and swiping does not help
My screen is frozen on an app. Swiping up does not close it. Shutting it off doesn’t help
iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell
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Try a "forced" restart of your iPad, using these instructions:
- On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
- On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).
If the issue persists, contact Apple Support, using this link:--> Get Support
Regards
Giulio