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My iPad is frozen

I mean frozen, can’t open it, can’t turn it off.

iPad 2, iOS 9

Posted on May 30, 2021 9:44 AM

Reply
2 replies

May 30, 2021 9:45 AM in response to T1702

Try a "forced" restart of your iPad, using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).


If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

My iPad is frozen

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