My personal hotspots disappear from my iPhone after updating to iOS 14.6. How can I resolve this priblem ?
iPhone 8, iOS 14
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iPhone 8, iOS 14
Hello,
I see you are having problems with your personal hotspot.
Personal hotspot depends on your plan with your carrier, if you had recently downgraded your plan, then hotspot may not be available.
Also, your carrier may have disabled it for unknown reasons.
I would try giving your carrier a call, and working it out with them. Hope I was helpful.
Hello,
I see you are having problems with your personal hotspot.
Personal hotspot depends on your plan with your carrier, if you had recently downgraded your plan, then hotspot may not be available.
Also, your carrier may have disabled it for unknown reasons.
I would try giving your carrier a call, and working it out with them. Hope I was helpful.
Of course!
Go to this website:
https://support.apple.com/contact
Select your device, the issue it is having, and put in your devices serial number.
To find your devices serial number go to Settings > General > About. If you long press the serial number you will then be able to copy it.
Once it takes you to the next page, if you scroll down there will be an option to chat with iMessage, click that and it will redirect you to iMessage. Hope this helped! Refer to the below images for assistance.
Hmm, okay let’s try something else,
To do so, follow the steps below:
-Press and quickly release Volume UP button
-Press and quickly release Volume DOWN button
-Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).
-See whether a carrier update is needed. Open Settings > General > About Once you get there then if there is a carrier update needed then a window will automatically pop up asking your permission to update the Carrier settings. If the window does not pop up then there is no carrier update available.
Finally if nothing above helps you then
contact your cellular service provider to ensure that the hotspot feature is activated at their end.
Hope this helps! ( Additional help from Axel F )
I would like to thank you for helping me resolving this problem.
I have not downgraded my plan with carrier. It still the same I guess.
I have only downloaded the iOS 14.6 and after the Personal hotspot disappeared from my settings.
can you still help me ? Thank you !
Hello!
Yes I would love to help you even further.
A missing Personal Hotspot can also be caused by problems with the phones settings that cause the phone to access cellular and Wi-Fi networks.
Try resetting those settings, and starting fresh! Reminder: This will not delete any apps, data, or personal photos/files from your phone.
First: Go to the Settings App > Tap General > Scroll down until you see Reset > Click Reset Network Settings > Follow the on screen instructions until you completed them.
Your phone will then go through the reset process, once it turns back on, you should have your Personal Hotspot back. I hope this works for you!!
Unfortunately those are all the steps that I know of to help you retrieve your personal hotspot back.
The last step that I could think of is to contact Apple Support either by iMessage, or call.
I hope you are able to resolve your issue!!
Thank you for your response! I reset the network setting but the Personal Hotspot still missing :(
Thank you again for your quick reply!
I tried forcing my iPhone to restart and the Personal hotspot still missing.
No carrier update is available actually.
i think that I need further help 🙈
Thank you so much !
could you provide me please the contact of Apple Support to send iMessage?
Thank you a lot for your help !
Of course! I am so glad I was able to help you today!
My personal hotspots disappear from my iPhone after updating to iOS 14.6. How can I resolve this priblem ?