Can’t shut phone off

Can’t shut down phone. Won’t slide to power off

iPhone XR

Posted on May 30, 2021 6:28 PM

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Top-ranking reply

Rafael Scheid

Level 5

5,346 points

Posted on May 30, 2021 6:43 PM

Try force restart to see if it comes back to normal

Press volume up (+)

Press volume down (-)

Hold Power button until you see the Apple logo on the screen.

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2 replies

Top-ranking reply

Rafael Scheid

Level 5

5,346 points

May 30, 2021 6:43 PM in response to 504shopgirl

Try force restart to see if it comes back to normal

Press volume up (+)

Press volume down (-)

Hold Power button until you see the Apple logo on the screen.

Reply

504shopgirl Author

Level 1

8 points

May 30, 2021 6:55 PM in response to Rafael Scheid

Thanks, it worked.

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Can’t shut phone off

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