Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trouble in the App Store

Why does it say that my App Store and iTunes has been disabled what does this mean and how do I fix it?

Posted on May 30, 2021 8:36 PM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2021 8:48 PM

According to "If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support:"

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

1 reply
Question marked as Top-ranking reply

May 30, 2021 8:48 PM in response to Alissa16_

According to "If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support:"

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

Trouble in the App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.