Apple ID password
Hi there,
on my granny’s iPhone she can’t remember her Apple ID password and it won’t let us rest it so she can’t really do anything on her phone. Can you please help us change it or rest it somehow?
thanks,
nada
iPhone 8 Plus
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Best reply
If she forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if she can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.