Home Sharing - "No Libraries Available"

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Level 1

24 points

Home Sharing - "No Libraries Available"

"No libraries available", AppleTV not finding libraries since most recent MacOS and AppleTV updates.

All devices are running current software. I have made sure that the MacOS is authorized for AppleID. TV app on iMac is up-to-date and authorized. Media sharing / Home Sharing is turned on via system preferences. I have signed out and back in home sharing on iMac and AppleTV. I have de- and re-authrorized TV app on iMac. All devices are on the same network. All AppleTVs where able to see libraries and play music/video prior to newest updates.

Apple TV 4K, tvOS 14

Posted on May 31, 2021 8:19 AM

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Answer 1

Chris_C1

Community Specialist

Jun 4, 2021 7:20 AM in response to DARKiGOD

We appreciate the clarification on the issue you're facing DARKiGOD.

You've walked through some great steps so far. In addition to those steps have you also verified the Home Sharing settings on your devices as outlined in the following article? If not, verify those settings as well.

Use Home Sharing to share media from a computer to other devices

If those settings are correct, or the issue continues the next step would be to contact Apple. You can find their contact details via the Get Support website.

Take care!

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Answer 2

MoonJ.

Community Specialist

Jun 1, 2021 8:35 AM in response to DARKiGOD

Hello DARKiGOD,

Ensuring your libraries are loading as expected for the Apple TV app across all your devices is important, and Apple Support Communities is a great place for help!

To clarify upon the issue further are you having issues on both the Apple TV app on your Mac and the Apple TV devices? If so, are you subscribed to Apple TV+? If so, are you able to load streaming content? If not, what happens on your Mac if you attempt to redownload prior purchases?

Also, have you verified that your purchased content isn't hidden as outlined in the following article? If not, unhide the content if it's hidden.

Hide purchases from the App Store

We look forward to you response and finding!

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Answer 3

DARKiGOD Author

Level 1

24 points

Jun 1, 2021 3:19 PM in response to MoonJ.

I am subscribed to Apple TV+. I can stream content via Netflix, Hulu, amazon, Apple TV+, any streaming app via the all the AppleTVs. The TV app on the iMac, I can stream Apple TV+, I also have full access to all of my library of content on local HDDs. The content I'm trying to play is not PURCHASED from iTunes, just trying to use Home Sharing feature to see my Library via AppleTVs. Again, it worked flawlessly prior to updating to most recent MacOS and tvOS.

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Answer 4

DARKiGOD Author

Level 1

24 points

Jun 5, 2021 2:35 AM in response to Chris_C1

Yes, the home sharing checkbox is checked in Settings on the iMac and on the AppleTV, they are both logged into the same AppleID, they are both on the same wifi network. I'll reach out the support. Thank you.

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Home Sharing - "No Libraries Available"

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