When i enable iPhone unblock iTunes and app store does not open and showing that failed

When i use touch id by enabling the iPhone unblock iTune and app store. It does not open and showing a message that Failed and unable to activate. Add finger option also not visible. Plz help

Posted on May 31, 2021 9:24 AM

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1 reply

Jun 1, 2021 8:54 AM in response to raqib289

Hello raqib289,


It sounds as though you're having issues enabling Touch ID on your iPhone. Apple Support Communities is a great place for help! We do see that there is a related article to your post. Did you have the opportunity to complete the steps in that article? If not, complete the steps in the article as those are the recommended steps from Apple to help reach a resolution.


If you've already walked through those steps, or the issue continues after doing so the next step would be to contact Apple. You can find the available contact information for Apple via the Get Support website.


Take care!

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When i enable iPhone unblock iTunes and app store does not open and showing that failed

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