My Mac constantly shuts down, is there anything I can do about it?

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Level 1

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My Mac constantly shuts down, is there anything I can do about it?

My 2013 MacBook Pro 15 inch laptop is constantly shutting down. Sometimes the screen will turn black and other times the screen will freeze, and red lines will appear before shutting down. There are even times when I hear a grinding noise while this happens. When it restarts there is a message that tells me it was a kernel panic that took place. This is making it very difficult to use my laptop as it happens randomly and sometimes very often. Is there any way I can fix this issue?

MacBook Pro 15″, macOS 10.15

Posted on May 31, 2021 1:39 PM

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Answer 1

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dominic23

Level 10

83,916 points

Jun 1, 2021 4:35 AM in response to Al7RIAN

Go step by step and test.

1. Reset PRAM: Reset NVRAM or PRAM on your Mac - Apple Support

Settings that can be stored in NVRAM include sound volume, display resolution, startup-disk selection, time zone,

and recent kernel panic information.

The settings stored in NVRAM depend on your Mac and the devices that you're using with your Mac.

2. Reset SMC: How to reset the SMC of your Mac - Apple Support Choose the appropriate method.

Quote:

Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans,

and other features.

3. Startup in Safe mode. https://support.apple.com/en-gb/HT201262

To leave Safe Mode, choose “Restart” at the bottom.

Quote:

Safe mode prevents your Mac from loading certain software when it starts up, including login items,

system extensions not required by macOS,

and fonts not installed by macOS. It also does a basic check of your startup disk,

similar to using First Aid in Disk Utility.

And it deletes some system caches, including font caches and the kernel cache,

which will be created again automatically as needed.

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My Mac constantly shuts down, is there anything I can do about it?

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