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Spiraltone Author

Level 1

9 points

iPhone 12 Pro deletes text messages

My brand new iPhone 12 Pro with iOS 14.6 is deleting all iMessages and text messages. The settings are “Forever.” I have tried rebooting the phone, turning iMessage “off/on”, etc.

Also, incoming texts show 1 line and disappear entirely when the message is opened.

iPhone 12 Pro, iOS 14

Posted on May 31, 2021 2:33 PM

Top-ranking reply

Spiraltone Author

Level 1

9 points

Posted on Jun 1, 2021 5:49 PM

Thanks for the suggestions. Verified no issue with storage (excess capacity of 100+ GB), activation of iMessage and Facetime was successful, correct date/time, latest version of iOS (14.6). Also contacted the carrier and verified that SMS is activated.

It is still deleting all text messages (despite "Keep Messages Forever"). :-(

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iPhone 12 Pro deletes text messages

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