You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
My brand new iPhone 12 Pro with iOS 14.6 is deleting all iMessages and text messages. The settings are “Forever.” I have tried rebooting the phone, turning iMessage “off/on”, etc.
Also, incoming texts show 1 line and disappear entirely when the message is opened.
iPhone 12 Pro, iOS 14
Thanks for the suggestions. Verified no issue with storage (excess capacity of 100+ GB), activation of iMessage and Facetime was successful, correct date/time, latest version of iOS (14.6). Also contacted the carrier and verified that SMS is activated.
It is still deleting all text messages (despite "Keep Messages Forever"). :-(
Thanks for the suggestions. Verified no issue with storage (excess capacity of 100+ GB), activation of iMessage and Facetime was successful, correct date/time, latest version of iOS (14.6). Also contacted the carrier and verified that SMS is activated.
It is still deleting all text messages (despite "Keep Messages Forever"). :-(
Hello,
Hmm, check your local storage space:
How to check the storage on your iPhone, iPad, and iPod touch
Also, see if anything in the link helps:
If you get an error when trying to activate iMessage or FaceTime - Apple Support
Good luck.
iPhone 12 Pro deletes text messages
