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how do you stop a loss and theft claim

I lost my phone but now found it and don’t know how to turn off the loss and theft claim

Posted on May 31, 2021 6:22 PM

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Community Moderator

Posted on May 31, 2021 7:59 PM

How to cancel an AppleCare Theft and Loss Claim

Apple Support Page Link: https://support.apple.com/en-us/HT208491

If you cancel your claim because you found your iPhone, you must set up the iPhone like a new device.
You'll be asked to create a new passcode, Touch ID, or Face ID. To get the data previously stored on your iPhone, restore your iPhone from a backup.
You can't cancel the claim if a replacement device has shipped.

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