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built in camera doesn't work

Macbook pro, 2 months old. built in cam doesn't work. tried with photobooth. How to troubleshoot.

By the way, I've followed the article and tried all option including the SMC reset given. It didn't work still

MacBook Pro (2020 and later)

Posted on May 31, 2021 7:54 PM

Reply
Question marked as Top-ranking reply

Posted on May 31, 2021 8:09 PM

thanigaivelanfromchennai Said:

"built in camera doesn't work: Macbook pro, 2 months old. built in cam doesn't work. tried with photobooth. How to troubleshoot. By the way, I've followed the article and tried all option including the SMC reset given. It didn't work still"

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Confirm the Camera's Connection:

First off, see if the camera is even seen: 

  1. Hold Down: the Option key
  2. Click: the Apple menu
  3. Choose: System Information or System Report
  4. Select: Camera from the list on the left
  5. Look For: any internal or external camera:


Reinstall the macOS:

Nothing would be deleted. It's just that items that have become corrupted or deleted, would be replaced or reinstalled back to where they should be. Go Here: How to reinstall macOS from macOS Recovery - Apple Support. Important: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall.

1 reply
Question marked as Top-ranking reply

May 31, 2021 8:09 PM in response to thanigaivelanfromchennai

thanigaivelanfromchennai Said:

"built in camera doesn't work: Macbook pro, 2 months old. built in cam doesn't work. tried with photobooth. How to troubleshoot. By the way, I've followed the article and tried all option including the SMC reset given. It didn't work still"

-------


Confirm the Camera's Connection:

First off, see if the camera is even seen: 

  1. Hold Down: the Option key
  2. Click: the Apple menu
  3. Choose: System Information or System Report
  4. Select: Camera from the list on the left
  5. Look For: any internal or external camera:


Reinstall the macOS:

Nothing would be deleted. It's just that items that have become corrupted or deleted, would be replaced or reinstalled back to where they should be. Go Here: How to reinstall macOS from macOS Recovery - Apple Support. Important: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall.

built in camera doesn't work

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