iPhone XR Whatsapp manage storage not Working

My iPhone XR Whatsapp manage storage not Working.

current version is 14.6

but I was facing this from last 3-4 updates

may be after 14.2 or 14.3


I have tried the following:-

  • change the display from Zoom to Standard view.
  • phone font size reduce to minimum size.
  • offload whatsapp app and re downloaded.


Posted on May 31, 2021 8:19 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Jun 1, 2021 6:57 PM

Hello

I am having issue with “Whatsapp Manage Storage Freeze” and not with storage on my iPhone. capacity of your iPhone XR is 128GB and approx 30GB space is available.


I try to explain my problem again,

problem is with whatsapp application,

whatsapp app also have manage storage option, in that when I try to manage then it hangs and finally get shutdown automatically.

i have shared its screenshot also.

this problem comes after I updated iphone iOS, I think 14.2 or later, after that many more iOS updates came & I updated all, I thought that new updated will resolve the problem, but after latest update, which is 14.6, problem remain same.

please help.


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Jun 1, 2021 6:57 PM in response to judysings

Hello

I am having issue with “Whatsapp Manage Storage Freeze” and not with storage on my iPhone. capacity of your iPhone XR is 128GB and approx 30GB space is available.


I try to explain my problem again,

problem is with whatsapp application,

whatsapp app also have manage storage option, in that when I try to manage then it hangs and finally get shutdown automatically.

i have shared its screenshot also.

this problem comes after I updated iphone iOS, I think 14.2 or later, after that many more iOS updates came & I updated all, I thought that new updated will resolve the problem, but after latest update, which is 14.6, problem remain same.

please help.


Reply

Jun 1, 2021 2:32 PM in response to munna504

Good afternoon munna504,


Welcome to the Apple Support Communities!


It sounds like you are having issues with the Whatsapp app and storage on your iPhone. What is the capacity of your iPhone XR, and how much space is available? The resources below will help you with this.


How to check the storage on your iPhone, iPad, and iPod touch


If you need more space for an update


WhatsApp - How to free up storage


If the issue persists, you may need to reach out to WhatsApp directly for additional support.


Take care.

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Jun 2, 2021 11:21 AM in response to munna504

Hi munna504,


We agree that the issue seems to be with the WhatsApp application. Try the steps in the order presented in the resources below to remove the application and download it again. Make sure you have a backup of your iPhone before doing this.


How to back up your iPhone, iPad, and iPod touch


Delete apps on your iPhone, iPad, and iPod touch


Restart your iPhone


Redownload apps and games from Apple


How to manually update apps on your Apple device


If the issue persists after trying these steps, then you will need to reach out to WhatsApp about this issue.


Take care.


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iPhone XR Whatsapp manage storage not Working

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