Apple debiting my account

Question

Eden10Visser Author

Level 1

8 points

Apple debiting my account

I am getting debited twice a month.

I am a student and I am getting charged R89,99 a month AND R29,99 a month.

I have tried to sort it out but don’t know how.

please advise on how I can stop the R89,99 a month.

Posted on Jun 1, 2021 12:52 AM

Reply

Answer 1

Top-ranking reply

ProustGiulio

Level 10

208,662 points

Jun 1, 2021 7:35 AM in response to Eden10Visser

In such a situation, I'd contact iTunes Store Support Team and explain your problem.

Use this link:--> iTunes Store & App Store – Get support for various issues,

choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.

Regards

Giulio

Reply

Answer 2

Kurtosis12

Level 9

67,558 points

Jun 1, 2021 5:59 AM in response to Eden10Visser

Look here, you can

• View your purchase history

• Cancel a subscription

• Request a refund

• Verify unfamiliar charges

• Add or remove a payment method

https://support.apple.com/billing

Reply

Answer 3

Eden10Visser Author

Level 1

8 points

Jun 1, 2021 7:30 AM in response to Kurtosis12

it doesn’t give me the option to cancel an individual subscription, only both of them. My student and family one.

I am currently paying for both.

Reply

Apple debiting my account

Similar questions