iTunes verification

When i try to make a purchase on itunes, it says i have to verify payment method,? I have never set this up? But when i click on send a code , my input screen disappears when i go to retrieve the code so i am unable to enter in to complete my purchase, its a never ending circle. How can i get out of this and make my purchase

Posted on Jun 1, 2021 2:53 AM

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1 reply

mingoslkd

Community Specialist

Jun 2, 2021 7:01 AM in response to Squeak100

Hello Squeak100,

We understand that you're having trouble receiving and entering the verification code for your Apple ID. This is a safety measure to protect your Apple ID. The steps below may assist:

Get a verification code and sign in with two-factor authentication - Apple Support

We also recommend restarting your iPhone if you have not yet. If you still have trouble accessing the code or being able to enter the code on your iPhone, let us know.

Thanks!

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iTunes verification

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