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how to stop erase iPhone with new phone transfer

While trying to transfer old phone to iPhone, pop up says 'unable to complete data transfer'. After pressing the only option to reset, I'm forced to choose; "erase iPhone and start over". -Which i do NOT want to do.


How do I stop erase iPhone and start over? I don't want to lose any data, contact info or photos from my phone.


Please help!

iPhone 7, iOS 14

Posted on Jun 1, 2021 4:38 AM

Reply
5 replies

Jun 1, 2021 4:58 AM in response to dingdo

If you are seeing this message on the new phone, you have nothing to lose by starting over because the transfer isn’t working anyway. If this continues, I would skip the Quick Start data transfer method and try restoring the backup from the old phone to the new phone.

Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

Jun 1, 2021 5:34 AM in response to dingdo

FWIW, when I set up a new iPad for my daughter a few months back, I had to erase the new device and start all over again multiple times. For some reason, Quick Start was being finicky. After several attempts, it finally worked and nothing was lost in the transfer of data from her iPhone to her iPad on either device.

how to stop erase iPhone with new phone transfer

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