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MacBook Pro lines on screen

LLines appearing on screen— help—what’s going on?

MacBook Pro 13″, macOS 10.15

Posted on Jun 1, 2021 8:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 2, 2021 8:59 AM

Hi MacbookVI,


We see that your display is not working correctly. We have a few steps you can try to fix this.


Does anything change if you restart your Mac? Since you're unable to power it off normally, you can force it to shut down by pressing and holding the power button. Keep in mind, any unsaved changes to documents may be lost.


If this behavior continues after a restart, we recommend performing the following resets in order. Be sure to see if it is resolved after each step.


Reset NVRAM or PRAM on your Mac

How to reset the SMC of your Mac


If those steps don't help, your Mac will need to be serviced. You can start a service request and locate nearby service locations from the following link. Choose your country, then Service & Support: Find Locations


Hope that helps!


Cheers!

1 reply
Question marked as Top-ranking reply

Jun 2, 2021 8:59 AM in response to MacbookVI

Hi MacbookVI,


We see that your display is not working correctly. We have a few steps you can try to fix this.


Does anything change if you restart your Mac? Since you're unable to power it off normally, you can force it to shut down by pressing and holding the power button. Keep in mind, any unsaved changes to documents may be lost.


If this behavior continues after a restart, we recommend performing the following resets in order. Be sure to see if it is resolved after each step.


Reset NVRAM or PRAM on your Mac

How to reset the SMC of your Mac


If those steps don't help, your Mac will need to be serviced. You can start a service request and locate nearby service locations from the following link. Choose your country, then Service & Support: Find Locations


Hope that helps!


Cheers!

MacBook Pro lines on screen

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