Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Powerbeats Pro microphone does not work

I have a couple of issues with my Powerbeats Pros. 1. The microphone no longer works and 2. if I do not put on my left headphone on first or it does not work (it shouldn't matter which ear i put on first, correct?)

Posted on Jun 1, 2021 2:03 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 1, 2021 2:54 PM

Hmmm,

That does not seem right,


Try this:

Try to forget the Powerbeats Pro from your device,

To do this go the Settings App > Click Bluetooth > Find your PowerBeats Pro > Click the i icon > Click forget device


After you have forgotten the Powerbeats Pro from your device, follow the below instructions:


Press and hold the System button in the case.


Release the button after 15 seconds or when the light flashes red and white.


Now pair your PowerBeats Pro with your device again.


I hope this works for you!

1 reply
Question marked as Top-ranking reply

Jun 1, 2021 2:54 PM in response to joperkin

Hmmm,

That does not seem right,


Try this:

Try to forget the Powerbeats Pro from your device,

To do this go the Settings App > Click Bluetooth > Find your PowerBeats Pro > Click the i icon > Click forget device


After you have forgotten the Powerbeats Pro from your device, follow the below instructions:


Press and hold the System button in the case.


Release the button after 15 seconds or when the light flashes red and white.


Now pair your PowerBeats Pro with your device again.


I hope this works for you!

Powerbeats Pro microphone does not work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.