my brother needs to sing in to his account in a new device however, its sending a verification code to another device which is not available

my brother needs to sing in to his account in a new device however, its sending a verification code to another device which is not available

Posted on Jun 1, 2021 7:20 PM

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set up my brother got a replacement for his new iPhone 14 and we are trying to log in to his icloud but its asking for a verification code that they are sending to his phone number which we do not have access too. we have access to his email but it isnt giving us an option to receive the verification from his email. i need help on how to get the verification code or on how to by pass this.
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Level 10

685,257 points

Jun 1, 2021 7:40 PM in response to Charlielopez04

See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.

Verification code - how to get one and sign in with two-factor authentication.

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my brother needs to sing in to his account in a new device however, its sending a verification code to another device which is not available

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