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detra240 Author

Level 1

5 points

Something going on with my Apple Pay account

iPhone 11 Pro Max, iOS 14

Posted on Jun 1, 2021 8:13 PM

Top-ranking reply

barberlives123

Community Specialist

Posted on Jun 2, 2021 2:25 PM

Hi detra240,

Thanks for reaching out using Apple Support Communities. Here to help.

It looks like you are inquiring about a balance adjustment. This would generally indicate you received a refund, or a transaction settled at a different amount than originally charged.

Is this a transaction from your Apple Cash account, Apple Card, or another payment method being used with Apple Pay? You can review your transactions by following the steps outlined in the below article.

Manage your Apple Cash account

If you are unsure why this adjustment was made and you would like to speak to someone about this transaction, you can reach out to support.

To report an issue with a transaction using Apple Cash, follow this link to receive support:

Get Support- Apple Cash

If this is regarding Apple Card, you can use the link below.

Get Support - Apple Card

Hope this helps! Take care for now.

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Something going on with my Apple Pay account

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