A problem with painting on Iphone 12 pro max

Hello, after buying the phone, there were minor defects in the paint, today the paint slides very hard and quickly. Phone has no scratches or damages, it using in original case. Is this a factory defect?

iPhone 12 Pro Max

Posted on Jun 2, 2021 4:47 AM

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1 reply

Jun 3, 2021 7:37 AM in response to RuslanPokholkov

Hello and welcome to Apple Support Communities  RuslanPokholkov,


Thank you for contacting us regarding your iPhones exterior paint. You have come to the right place and we are happy to assist in getting this resolved for you. If we understand correctly, the paint on your iPhone seems abnormal. For a physical inspection, we would recommend that you contact Apple Support or the seller. We have posted a link on how to reach out to Apple Support.


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Thank you for contacting Apple Support Communities.


Best regards.

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A problem with painting on Iphone 12 pro max

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