You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Charges

Hello I have been being charged every week for the past year for double acounts and things I have not Purchased

Posted on Jun 2, 2021 11:32 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 2, 2021 11:41 AM

As you are being charged the same amount(s) every week, this looks like it could be a subscription you have signed up for. Remember "free trials" do continue unless you cancel them directly.


You can view and cancel your subscription following the steps at How to cancel a subscription from Apple – Apple Support


You could potentially try and claim a refund by contacting Apple's Form > Request a refund for apps or content that you bought from Apple – Apple Support however this isn't guaranteed and it is up to whether Apple allow the refund or not.

4 replies
Question marked as Top-ranking reply

Jun 2, 2021 11:41 AM in response to Hamilton2314

As you are being charged the same amount(s) every week, this looks like it could be a subscription you have signed up for. Remember "free trials" do continue unless you cancel them directly.


You can view and cancel your subscription following the steps at How to cancel a subscription from Apple – Apple Support


You could potentially try and claim a refund by contacting Apple's Form > Request a refund for apps or content that you bought from Apple – Apple Support however this isn't guaranteed and it is up to whether Apple allow the refund or not.

Charges

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.