MY ALARM GOES OFF EVEN WHEN I TURN IT OFF

Ever since I bought the new phone the alarm goes off even when I turn it off the night before. I have taken my phone into a sprint/t-mobile store 3 times and the cannot fix the issue.

iPhone 12 Pro, iOS 14

Posted on Jun 2, 2021 12:46 PM

Reply
1 reply

Jun 3, 2021 11:49 AM in response to SUSIEKEEN

Hello Susiekeen,


We understand your iPhone alarms are going off without having any alarms set. We'll be happy to help.


Since you've started experiencing this issue, have you checked for available software updates? Update your iPhone, iPad, or iPod touch


When you check the Clock app, do you have alarms set but are disabled? If so, follow the steps under "How to edit or delete an alarm" in How to set and manage alarms on your iPhone to delete the alarms and test if the issue continues.


We look forward to hearing back from you.


Take care!

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MY ALARM GOES OFF EVEN WHEN I TURN IT OFF

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