You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I have iphone 6S. Touch screen is not working. I cannot enter password to go to settings. I cannot swipe to power it off.
iPhone 6s
Get that screen working first.
If the screen isn’t working on your iPhone or iPad - Apple Support
Get that screen working first.
If the screen isn’t working on your iPhone or iPad - Apple Support
Were you able to determine if the screen is bad or the phone has just frozen?
Try hard reset:
Press volume up (+)
press volume down (-)
Hold power button until you see the Apple logo on the screen
Check if the touch is back.
If not, you better take it to an Apple Store or Authorized for a proper check and repair.
hold home button and power button at same time till iPhone powers off. then power back on. If persistent you may need a screen replacement or restore your phone in itunes.
touch screen is not working, so I cannot enter password to unlock phone
