i phone is frozen
i can lock and unlock my iphone se [2nd gen] but can not open any apps or do anything and i cant full shut it down this all happened when i tried to enter the app store
iPhone SE, iOS 14
User profile for user:
chuck_3rd
User level:
Community Specialist
Hi, conrad1645, and welcome to the Apple Support Communities. We understand that you're having issues with your iPhone being unresponsive. We'll be glad to help you out.
For this particular issue, we'd recommend following the steps in this article: If your iPhone, iPad or iPod touch won't turn on or is frozen
We hope this helps you out.
Cheers!