iPhone 11pro WiFi greyed out and Bluetooth not working after iOS 14.5 update

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iPhone 11pro WiFi greyed out and Bluetooth not working after iOS 14.5 update

Hi, after updating my iPhone 11pro to iOS 14.5 my phone lost both WiFi and Bluetooth function. The WiFi button has greyed out the Bluetooth remains inaccessible. I have tried resetting network settings, all settings, phone itself and many soft reset. One day after one random reset the WiFi and Bluetooth started working. Again the next day phone restarts by itself and back to greyed WiFi and not working Bluetooth. I hv updated to 14.5.1 and not to 14.6. But no change yet.

I took the phone to apple care and they said it MIGHT start working after next few updates. Or I have to buy a new one.

iPhone 11 Pro, iOS 14

Posted on Jun 3, 2021 5:12 AM

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Answer 1

Top-ranking reply

AppleJen77

Community Specialist

Jun 4, 2021 7:54 AM in response to dhaval826

Hello there, dhaval826!

Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with not being able to turn on Wi-Fi. First, check out this article to Update your iPhone, iPad, or iPod touch and be sure you're running the latest software version. Next, check out these steps to Restart your iPhone.

Also, Tap Settings > General > Reset > Reset Network Settings. This will reset all settings, including Wi-Fi passwords, VPN, and APN settings. Be sure to test and see if you are able to turn on the Wi-Fi after each step.

Let us know if the issues continue and have a great day!

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Answer 2

dhaval826 Author

Level 1

14 points

Jun 5, 2021 9:19 AM in response to AppleJen77

Hi Jen,

my phone is up to date. This issue has turned up just after iOS 14.5. I have updated to 14.5.1 and now to 14.6. I have tried restarting my phone, have also tried resetting network settings, restarting all settings, reset the phone and soft reset. But it still is stuck at that. Problem still persists. Please help me out on how to fix this bug. I am attaching screenshot of the WiFi and Bluetooth so you can understand what is the issue.

if anyone has solved this issue. Please help

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Answer 3

dhaval826 Author

Level 1

14 points

Jun 5, 2021 9:23 AM in response to dhaval826

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Answer 4

AppleJen77

Community Specialist

Jun 5, 2021 9:28 AM in response to dhaval826

Thanks for the update!

If the issue is still going on after trying those steps, we would recommend reaching out to Apple directly by checking out this link to Get Support and they will be more than happy to proceed with additional steps.

Cheers!

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iPhone 11pro WiFi greyed out and Bluetooth not working after iOS 14.5 update

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