I recently lost one of my AirPods so I brought some off eBay the serial number say they are genuine but the colour lights are different to my original ones which are genuine also the new ones keep making a Beeping noise any ideas I have tried hard reset but this doesn’t work
[Re-Titled by Moderator]
Fake copies can have real serial numbers that will, of course, be reported as valid. If you take them to Apple they can tell the difference. The only real way to be sure Airpods are not fake is to only buy them from an Apple Authorized retailer. --> https://locate.apple.com/
Replacement instructions for Airpods are provided at the bottom of this support article "How to find your lost AirPods, AirPods Pro, or AirPods Max": --> https://support.apple.com/HT207581 Neither the warranty nor AppleCare+ helps with the cost of Airpods that are lost or stolen. The cost for damaged Airpods may be lessened by any 'AppleCare+ For Headphones' coverage you may have.
'AirPods Service and Repair' lists replacement fees. Click here --> https://support.apple.com/airpods/repair/service
1. If you can't find your AirPod or Charging Case, or if something is damaged, get the serial number. Click on this link to discover how to find the serial number. --> https://support.apple.com/HT209371
2. Contact Apple Support for a replacement. Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298
(You may have to go to the support article in my first link for the special Airpod replacement service link if that one doesn't work.)
3. Learn how to set up your replacement.
Set up your replacement AirPods or charging case - "When you get your replacement, follow these steps to use your AirPods again." --> https://support.apple.com/HT207827
Fake copies can have real serial numbers that will, of course, be reported as valid. If you take them to Apple they can tell the difference. The only real way to be sure Airpods are not fake is to only buy them from an Apple Authorized retailer. --> https://locate.apple.com/
Replacement instructions for Airpods are provided at the bottom of this support article "How to find your lost AirPods, AirPods Pro, or AirPods Max": --> https://support.apple.com/HT207581 Neither the warranty nor AppleCare+ helps with the cost of Airpods that are lost or stolen. The cost for damaged Airpods may be lessened by any 'AppleCare+ For Headphones' coverage you may have.
'AirPods Service and Repair' lists replacement fees. Click here --> https://support.apple.com/airpods/repair/service
1. If you can't find your AirPod or Charging Case, or if something is damaged, get the serial number. Click on this link to discover how to find the serial number. --> https://support.apple.com/HT209371
2. Contact Apple Support for a replacement. Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298
(You may have to go to the support article in my first link for the special Airpod replacement service link if that one doesn't work.)
3. Learn how to set up your replacement.
Set up your replacement AirPods or charging case - "When you get your replacement, follow these steps to use your AirPods again." --> https://support.apple.com/HT207827
How can I know if my AirPods Pro 2nd gen are original?
