Skip navigation
This discussion is archived

Connected to WiFi but no internet

5439 Views 7 Replies Latest reply: Oct 27, 2010 10:03 AM by MajorIP4 RSS
SamGutteridge Calculating status...
Currently Being Moderated
Aug 1, 2010 6:19 AM
I have a full connection to my wireless router on my iPhone however I cannot connect to the internet. I can connect on my laptop so I know the internet is working. I can also connect to the internet using 3G on my phone.

I have tried updating my router firmware, checked my internet settings, reset my network settings on my phone but still nothing works.

Any ideas?

Thanks
iOS 4
  • GZukes Level 4 Level 4 (1,565 points)
    Currently Being Moderated
    Aug 1, 2010 11:46 AM (in response to SamGutteridge)
    If you have a D-Link router, I may have an answer for you.
    iPhone 4G, iOS 4
  • intrepidtoo Calculating status...
    Currently Being Moderated
    Oct 10, 2010 11:34 AM (in response to GZukes)
    I have a similar problem, can connect via wifi but not via the cellular network since returning from Egypt. I can make phone calls, send receive sms's etc but safari, gmail and any internet apps all say no internet connection available. I've check all the settings (which are identical to another Iphone which works and connects perfectly well)and toggled the 3G, cellular data settings off and on.
    The recommended solution is Settings\Reset\Reset Networking Setting but I am reluctant to do this as I suspect that on restarting I'll be asked for my Sim PIN which I have no idea about since I've never had to use it in the past 3 years. Are these generally standard "OOOO" and are there any other surprise Qs likely to be needed to which I wont know the answer? - bought the phone unlocked by Optus in Aus recently.
    iphone, iPhone OS 3.1.3
  • Nethus Calculating status...
    Currently Being Moderated
    Oct 10, 2010 3:41 PM (in response to GZukes)
    I have the same problems, and it is a D-Link router if you have any tips?? I swear i've tried everything I can think of and put it down to hardware fault :\
    iOS 4
  • GZukes Level 4 Level 4 (1,565 points)
    Currently Being Moderated
    Oct 10, 2010 6:00 PM (in response to Nethus)
    Does your D-Link router have an option for SecuresSpot and it is disabled? There is a known issue with some D-Link routers with SecureSpot hijacking your Internet connection. The symptoms are being able to connect to your WiFi network, but most apps that use Internet not being able to send or receive data. One big clue is Safari being being sent to http://dir-625.bsecure.com/ or a similar URL. Note that dir-625 is the model number of the router, so the URL may be different for you.

    If this matches your situation, the temporary solution is to open your router settings, enable SecureSpot, save router settings, disable SecureSpot, then save the settings. This should temporarily fix the problem. These D-Link routers have a bad habit of enabling SecureSpot without notice, so you'll probably be doing this whole process again.

    I got so fed up with doing this process over and over, that I contacted D-Link Tech Support, then customer support and had the router replaced.
    iPhone 4G, iOS 4
  • Nethus Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 11, 2010 2:34 AM (in response to GZukes)
    I appreciate the reply, however this does not match my situation. My modem/router model very new, released ~3-6months ago so dlink mustve solved that issue. If only we knew what this issue was though!

    Cheers
    iOS 4
  • lokesh755 Calculating status...
    Currently Being Moderated
    Oct 27, 2010 6:08 AM (in response to Nethus)
    I have been facing that problem since months. Now I found solution.

    Just open wifi connection on iphone and fill manually ip address, subnet mask and remaining fields.

    Thats it
    iOS 4
  • MajorIP4 Level 1 Level 1 (20 points)
    Currently Being Moderated
    Oct 27, 2010 10:03 AM (in response to lokesh755)
    I already uses static IP but I still lose internet connectivity at times. Wifi icon shows but no connectivity. Only way to resolve is turn off/on wifi in settings.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.