Can't close app

I am trying to delete a malware program, Tuxguard. Before doing so I have to close it but cannot. It does not show up in the force quit applications window. Any ideas?

Thanks!

MacBook Air 13″, macOS 10.12

Posted on Jun 3, 2021 10:14 AM

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Question marked as Top-ranking reply

Posted on Jun 3, 2021 11:51 AM

It's probably in your startup items so do the followings then reboot your computer:


  • Open a new Finder window 
  • Click Go in the top menu 
  • Press and hold the Option key. This will make Library appear 
  • Click Library 
  • Open the LaunchAgents folder 
  • Delete any startup items you don’t want


If you don't see it here there is another place you need to check: System Preferences -> Users & Groups, then click on 'Login Items'. This will show you your startup items, if you see it here highlight it then click on the '-' sign on the bottom to delete it.


After these are clean reboot your computer, it should not be there anymore and you should be able to pull it to the trash.

1 reply
Question marked as Top-ranking reply

Jun 3, 2021 11:51 AM in response to PollyRanger

It's probably in your startup items so do the followings then reboot your computer:


  • Open a new Finder window 
  • Click Go in the top menu 
  • Press and hold the Option key. This will make Library appear 
  • Click Library 
  • Open the LaunchAgents folder 
  • Delete any startup items you don’t want


If you don't see it here there is another place you need to check: System Preferences -> Users & Groups, then click on 'Login Items'. This will show you your startup items, if you see it here highlight it then click on the '-' sign on the bottom to delete it.


After these are clean reboot your computer, it should not be there anymore and you should be able to pull it to the trash.

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Can't close app

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