New to Carplay, question about Message notifications, and navigation automatically starting!

Hi all, two questions (yes, I did search, can't find certain answers).


Just got a "new to me" 2018 BMW X3 with Carplay. The salesman was less than informed, and left us with questions:


  1. Message tones do not seem to play through Carpay, and since Carplay is always connected, I see notifications but do NOT hear any tones. Volume on the phone is up, Media volume on the phone is up. I CAN hear Podcasts and I CAN hear the phone ring... just not Messages! Any ideas??
  2. When the phone connects, it seems that Waze launches in the background immediately. Issues with that include data usage on my phone AND it keeps running (and draining the battery) in the background when I turn the car off. (I can see the blue "location in use" indicator at the top of the Lock screen, have to open the phone and manually quit Waze each time). I heard rumor that this is because Waze is positioned on the main screen, but not sure if this is true (or how to fix).


  • Car: BMW x3 2018 model (was capable of Carplay, enabled by the dealer somewhere along the way.
  • Phone: iPhone Xr, latest iOS 14.6
  • Connections: Set up Carplay by connecting Bluetooth as directed, then watched as BT in phone disconnected, handing it off to the Wi-Fi (which DOES appear to be connected to the car).


Thanks for your help! I can muddle my way through, but since we have two phones to connect, I need to make sure it works for both!


Posted on Jun 3, 2021 10:53 AM

Reply
4 replies

Jun 4, 2021 10:51 AM in response to Eli Sherer

Hello Eli Sherer,

Welcome to Apple Support Communities!


We see that you are having issues with Carplay notification sounds and automatically launching Waze.

We’d be happy to help!


You can follow the steps in If you need help with CarPlay.


You may need to look at the settings in the Waze app directly to make sure it is not set to launch when connected to your car.


Have a great day.

Jun 4, 2021 11:21 AM in response to mingoslkd

No, sorry. I’ve already been through that whole list.


I can connect.

I can use the Siri button on the steering wheel. Everything else in CarPlay works fine!


the problem is when messages are received, they DO appear on the screen, but they DO NOT make an alert sound!


I know that since I am connected through Bluetooth (actually, CarPlay switches the connection to Wi-Fi after it’s connected), all sounds are directed to the car. Ringtones work, other apps (music, podcasts, etc) all work. But notifications from Messages DO NOT play through!


it doesn’t matter if I am habe CarPlay or the BMW iDrive screen on. Messages appear on the screen but no sound is heard… since they disappear in a few seconds, they are easily missed.

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New to Carplay, question about Message notifications, and navigation automatically starting!

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