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Cycling workout didn’t count towards my exercise ring

Hi,

I was cycling today (45min+11min), average heart rate 141bpm and it didn’t count towards exercise ring. However 29min walk yesterday (with average heart rate of 137bmp) was counted. So I don’t think my heart rate was to low today. Usually it’s counting my workouts properly and I never had this issue. Any ideas?

Apple Watch

Posted on Jun 3, 2021 12:38 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2021 1:18 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


1 reply
Question marked as Top-ranking reply

Jun 3, 2021 1:18 PM in response to SaraJG98

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Cycling workout didn’t count towards my exercise ring

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