Hi MamaofE,
Welcome to the Apple Community, where some of us do our best to help each other.
Thank you for posting in our Apple ID discussions:
Sorry you are having such trouble in logging in... (guess it is to your Apple ID account).
Apple tries secure your Apple ID to protect your privacy.
If it is your MacBook Air Password, try this article
Reset your Mac Log-in Password
https://support.apple.com/en-us/HT202860
If it is your Apple ID Apple password,
Apple Support has other articles online to help you:
You might want to browse these articles to see what seems best for you:
Here's the link to Apple ID log-in:
https://appleid.apple.com
if you have forgotten the appleID itself :
https://suppohttps://support.apple.com/e
if you have forgotten the appleID password:
https://support.apple.com/en-gb/HT204169
You can try resetting your password (scroll down for Mac)::
If you forgot your Apple ID password, or have issues when you try to sign in
https://support.apple.com/en-gb/HT204169
Still having trouble signing in:
https://iforgot.apple.com/password/verify/appleid
If too many attempts with an unacceptable password:
If your Apple ID is locked or disabled
https://support.apple.com/en-gb/HT204169
How to use account recovery when you can't reset your Apple ID password
https://support.apple.com/en-us/HT204921:
If / when you have success in accessing your account:
You might need to update your sign-in information with any Apple services that you're using
What to do after you change your Apple ID or password:
https://support.apple.com/en-gb/HT204169
Apple ID Support Page:
https://support.apple.com/en-au/apple-id
If you still need help:
You might want to contact Apple for support and service:
Contact Apple for help with Apple ID account security:
https://support.apple.com/en-gb/HT204169
