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Why is Apple not accepting my new Mexican credit card # when all the personal info is the same and just a new credit card number is being entered. It is accepting my Mx debit card but I want to use my credit card.
MacBook Air 13″, macOS 11.2
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
What happens when you try to add the card? Error message(s)? Declined?
See the Apple Support article(s) below. Link to contact Apple Support in the article.
Possible fixes. Fix ‘Your Payment Method Was Declined’ Error In App Store
I had the previous card cancelled. But I could not replace the cancelled card's information as long as Apple had a pending charge that they could not apply to the card because the card was no longer valid. So I could not delete it until I added another card as an additional payment method. Apple would not accept the new card number even though it had all the same personal information as the previous card. I ended up entering the information for my debit card which it did accept but I don't want the debit card as the default payment method.
It just says the method of payment has been rejected and says to enter the information in a valid way. All the information is entered in the same boxes as the old card was so I am stumped!
Are you adding it as a new, separate card? Not trying to fill the items in to replace the data on the old card?
I was adding it as a new payment method in a completely different box. I am not trying to delete information that is already existing just trying to add a new card so I could delete the old one.
Thank you for the clarification. I suggest you contact iTunes Support.
I set uo an appointment with them for 6 pm and the never called me!! Do they not call Mexico ???
Apple rejecting my change of Credit card #
