unknown error 4000
Ian's i-phone could not be updated. An unknown error occurred (4000).
Help, don't know what to do!
iPhone 8 Plus
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź“° Newsroom Update
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Ian's i-phone could not be updated. An unknown error occurred (4000).
Help, don't know what to do!
iPhone 8 Plus
Hi reedy1,
Thank you for using the Apple Support Communities. We understand that your iPhone could not be updated because of an unknown error (4000) and we'd be happy to help you with this! When you start the update make sure that the iPhone screen is unlocked. If your iPhone screen is unlocked and you still have problems updating follow the steps in the Apple Support articles If you see an error when you update or restore your iPhone, iPad, or iPod and iOS update and restore errors You can also try to update your iPhone wirelessly see the Apple Support article Update your iPhone, iPad, or iPod touch.
We hope this helps.
Take care.
Hi reedy1,
Thank you for using the Apple Support Communities. We understand that your iPhone could not be updated because of an unknown error (4000) and we'd be happy to help you with this! When you start the update make sure that the iPhone screen is unlocked. If your iPhone screen is unlocked and you still have problems updating follow the steps in the Apple Support articles If you see an error when you update or restore your iPhone, iPad, or iPod and iOS update and restore errors You can also try to update your iPhone wirelessly see the Apple Support article Update your iPhone, iPad, or iPod touch.
We hope this helps.
Take care.
Thank you so much.
Updated wirelessly, and then connected to I-tunes, all good.
Cheers Ian
unknown error 4000