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Unable to send email from any apple device

All our devices are now having issues with different email addresses where it is telling us the password hasn't been entered. Or can not send emails because the sender address is incorrect. We have updated all devices, deleted and reinstalled all affected accounts but are still having issues. Can anyone help?

iPad mini 5 Wi-Fi

Posted on Jun 4, 2021 3:18 AM

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Question marked as Top-ranking reply

Posted on Jun 4, 2021 3:22 AM

Has you email provider (undeclared) switched to using App Specific Passwords? If so, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo and Google all use App Specific Passwords when using anything other than their own email client Apps.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1


For Yahoo, more information can be found here:

https://help.yahoo.com/kb/SLN27791.html


For Gmail:

https://support.google.com/mail/answer/185833?hl=en-GB

2 replies
Question marked as Top-ranking reply

Jun 4, 2021 3:22 AM in response to oldpay72

Has you email provider (undeclared) switched to using App Specific Passwords? If so, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo and Google all use App Specific Passwords when using anything other than their own email client Apps.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1


For Yahoo, more information can be found here:

https://help.yahoo.com/kb/SLN27791.html


For Gmail:

https://support.google.com/mail/answer/185833?hl=en-GB

Unable to send email from any apple device

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