You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: rgar234
rgar234 Author
User level: Level 1
14 points

Face ID isn't working and if I try to reset it says Face ID is not available. How to fix?

Face ID isn't working and if I try to reset it says Face ID is Not Available. How to fix?


iPhone X

Posted on Jun 4, 2021 5:16 AM

Reply
Question marked as Top-ranking reply
User profile for user: LD150
LD150
User level: Level 10
91,311 points

Posted on Jun 4, 2021 7:38 AM

Do you have an internet connection?

If you still can’t enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support.

reach them here: contact Apple Support 

 

View in context

Similar questions

9 replies
User profile for user: rgar234
rgar234 Author
User level: Level 1
14 points

Jun 4, 2021 7:24 AM in response to LD150

No. There have been no repairs at all. The facial recognition just stopped working yesterday, and I've updated the software and restarted the phone. I've gone to settings, then to face ID and passcode, but when I try to reset the face I get a box that says, "Face ID is Unavailable. Try again later." Trying later doesn't help.

Reply

Face ID isn't working and if I try to reset it says Face ID is not available. How to fix?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up