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Apple iPad Pro Keyboard not working

Suddenly the keyboard accessory for my iPad stopped working. Any reason behind this? Need to get it working ASAP or replace it.

iPad Pro 10.5-inch, Wi-Fi

Posted on Jun 4, 2021 8:21 AM

Reply
2 replies

Jun 5, 2021 9:01 AM in response to evancarey

Hello evancarey,


Thanks for reaching out to us for support. It's never fun when the keyboard on your iPad Pro is not working as expected, and we are going to do everything we can to help you. When you have a free moment, can you please tell us when you first encountered this issue and if you have made any changes to the settings on your iPad Pro? Also, can you please tell us all the troubleshooting steps you have taken so far in an attempt to resolve your issue so that we can avoid repeating them? When possible, please be specific when describing the steps you’ve taken and the outcome after each step. Lastly, please tell us the version of iPadOS you are currently running on your device, and check out the links below for resources that can potentially help to resolve your issue.


Use your Smart Keyboard Folio or Smart Keyboard with your iPad


Find the software version on your iPhone, iPad, or iPod


Thanks for using the Apple Support Communities.


Cheers!

Apple iPad Pro Keyboard not working

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