iphone is disabled and says I need to connect to Itunes. But I cant get it to connect with the computer

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Level 1

4 points

iphone is disabled and says I need to connect to Itunes. But I cant get it to connect with the computer

phone is disabled and says I need to connect to Itunes. But I cant get it to connect with the computer and not sure what to do next. Only will charge with a block

Posted on Jun 4, 2021 1:42 PM

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Answer 1

elcpu

Level 7

31,580 points

Jun 4, 2021 1:44 PM in response to 5kiz

Try this

https://support.apple.com/en-us/HT204095

After it is recognized follow the steps here

https://support.apple.com/en-us/HT201412

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Answer 2

Jun 4, 2021 1:43 PM in response to 5kiz

Are you running the latest version of iTunes and are you following these steps specifically the section titled Erase your device with recovery mode?

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iphone is disabled and says I need to connect to Itunes. But I cant get it to connect with the computer

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