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refund

i jeep getting charged for my apple music multiple times a month and double of what my subscription is. can i get a refund and stop charging three times a month?

Posted on Jun 4, 2021 5:04 PM

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Question marked as Top-ranking reply

Posted on Jun 4, 2021 5:07 PM

You can view and cancel your subscription following the steps at How to cancel a subscription from Apple – Apple Support

It seems unlikely you could be billed for two Apple Music subscriptions, do you have a relative who is using your payment information?

You might also want to check out If you see "apple.com/bill" on your billing statement – Apple Support


You could potentially try and claim a refund by contacting Apple's Form > Request a refund for apps or content that you bought from Apple – Apple Support however this isn't guaranteed and it is up to whether Apple allow the refund or not.



3 replies
Question marked as Top-ranking reply

Jun 4, 2021 5:07 PM in response to maklesbh112

You can view and cancel your subscription following the steps at How to cancel a subscription from Apple – Apple Support

It seems unlikely you could be billed for two Apple Music subscriptions, do you have a relative who is using your payment information?

You might also want to check out If you see "apple.com/bill" on your billing statement – Apple Support


You could potentially try and claim a refund by contacting Apple's Form > Request a refund for apps or content that you bought from Apple – Apple Support however this isn't guaranteed and it is up to whether Apple allow the refund or not.



refund

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