Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone disabled

my phone is saying disabled connect to itunes

and it wont let me.

iPhone 7 Plus, iOS 14

Posted on Jun 4, 2021 10:49 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2021 11:52 PM

Connect iPhone to Computer / Mac


Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]


You haven't mentioned whether you have a PC or Mac. However...


  1. Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
  2. If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
  3. If your computer is a...
    1. Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
    2. Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community
  4. Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
  5. See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...


If you are experiencing an issue not listed here, contact support


2 replies
Question marked as Top-ranking reply

Jun 4, 2021 11:52 PM in response to lakamron

Connect iPhone to Computer / Mac


Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]


You haven't mentioned whether you have a PC or Mac. However...


  1. Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
  2. If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
  3. If your computer is a...
    1. Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
    2. Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community
  4. Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
  5. See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...


If you are experiencing an issue not listed here, contact support


Jun 4, 2021 11:52 PM in response to lakamron

If one had attempted unlocking multiple times with incorrect Lock Screen passcode, or if a message says that the device is disabled, learn what one needs, what one gets, and what is lost.


You need a computer to follow these steps. If you don't have a computer, borrow one from a friend.


Forgot? Click below to reset…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...


Regarding your data, If…

  1. You have an iCloud or iTunes latest backup, then there is nothing to worry about. If not read more...
  2. You have not backed up or do not have the latest backup, nor imported nor you have synced nor uploaded your data to cloud drives prior to the situation that you are in, then I am sorry, all your data is lost.


iphone disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.