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Hi, I brought new iPhone 12 & got transferred all data from my old iPhone5s to iPhone 12. iPhone 12 consists of 256gb storage. Even though I got pop of your iCloud storage is full it’s of only 5gb. And asking to upgrade.
could you please help out to resolve the issue.
Hello,
It seems the configuration and iCloud storage needs of the old phone do not work well with your new device. You have two options. One is to subscribe to more iCloud storage. See: Upgrade your iCloud storage plan - Apple Support
The other would be to Change your iCloud feature settings [iOS and Mac] - https://support.apple.com/HT207689 to work with reduced iCloud storage, or simply keep fewer items on your phone. Along these lines you could turn off optimization and/or iCloud backup and make sure you back up your iPhone regularly to a computer, plus transfer files to a computer. I have a 64 GB iPhone plus 4 other iPads and iPhones but I use less than 5 GB iCloud storage. How? I only keep about a dozen photos on my phone at any one time, I have few other things on the devices. However, many users would not like this solution so the only alternative if you are not a minimalist is to subscribe to more iCloud storage.
Also read: What's the difference between device storage and iCloud storage? - Apple Support
Hello,
It seems the configuration and iCloud storage needs of the old phone do not work well with your new device. You have two options. One is to subscribe to more iCloud storage. See: Upgrade your iCloud storage plan - Apple Support
The other would be to Change your iCloud feature settings [iOS and Mac] - https://support.apple.com/HT207689 to work with reduced iCloud storage, or simply keep fewer items on your phone. Along these lines you could turn off optimization and/or iCloud backup and make sure you back up your iPhone regularly to a computer, plus transfer files to a computer. I have a 64 GB iPhone plus 4 other iPads and iPhones but I use less than 5 GB iCloud storage. How? I only keep about a dozen photos on my phone at any one time, I have few other things on the devices. However, many users would not like this solution so the only alternative if you are not a minimalist is to subscribe to more iCloud storage.
Also read: What's the difference between device storage and iCloud storage? - Apple Support
iCloud storage
