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I have an ipod touch, and unable to get it to function after getting the apple logo. it's fully charged. any ideas of what to do next?

I have an ipod touch, and can't get past the apple logo. i ve never used this device, so not sure how to set it up. it wont take an attempt at entering a password. how do I reset it?


iPod, iOS 12

Posted on Jun 5, 2021 3:13 PM

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Question marked as Top-ranking reply

Posted on Jun 5, 2021 8:10 PM

If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/en-us/HT201412

Set up your iPhone, iPad, or iPod touch - https://support.apple.com/en-us/HT202033

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I have an ipod touch, and unable to get it to function after getting the apple logo. it's fully charged. any ideas of what to do next?

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