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t_ding Author

Level 1

4 points

Messages app not working

Ever since I updated my phone to 14.5.1 I have been unable to use my messages app on my phone. Every time I open the app it’s either stuck on a white screen or i am unable to open any conversations. I only receive messages either delayed or hours later, meaning I have to open my mac and reply from there. I have tried restarting my phone and closing and opening the app several times and would prefer not to wipe the app to get it to work.

iPhone 7

Posted on Jun 5, 2021 5:16 PM

Top-ranking reply

Eric Root

Level 10

684,537 points

Posted on Jun 5, 2021 5:30 PM

See if anything here helps.

App unexpectedly quits, stops responding, or won’t open

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Messages app not working

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