Both my husband and I have iPhone 11s. Each phone continues to dim itself over and over again despite having the automatic brightness and True Tone setting turned off. Overheating is not an issue...they keep doing it indoors with AC on. Have tried hard reset and does not help. Is Apple aware of this?
iPhone 11, iOS 14
hhnagy,
Thank you for letting us know. If both iPhone devices are fully updated and it happens when you're actively using the devices, along with making sure your settings are correct, then you can contact Apple Support for further assistance here: Contact Apple Support
Best wishes.
Hey hhnagy,
We understand that two iPhone devices keep automatically dimming. To confirm, is this happening while the iPhone devices are in use or when they aren't? If it happens while in use, which app was being used? Additional details can possibly help determine what might be going on.
Also, you'll want to make sure both iPhone devices are fully updated: Update your iPhone, iPad, or iPod touch If there is an available update, you'll want to make sure that a backup is completed before updating: How to back up your iPhone, iPad, and iPod touch
Take care!
Yes. It seems to happen both during use as well as in between uses but I will have to pay more attention. I can confirm that I just updated to 14.6 and when the phone restarted from the update, the brightness setting was turned down again.
iPhone 11 keeps dimming
